Sensyne Health
Defining the future of ethically curated data through accelerated AI-driven insight to support and improve clinical care delivery. Meet the ecosystem platform.
Project
6-week accelerator : divergance & convergence model.
Extension: after successful delivery, we secured another 2 weeks to further develop the prototype and define the roadmap
Services
User experience
User research
Design system
Client
Sensyne Health
Team
Zone, Cognizant
Sensyne Health
Tools
Miro
Figma
Zoom
PROBLEM STATEMENT
NHS Clinicians are overwhelmed by vast clinical data with very little time to analyse, synthesise and create forecasts to predict and investigate powerful outcomes for their patients and the practice.
How might we create a model that aggregates and synthesises data via artificial intelligence and machine learning into practical and customisable models to empower clinicians with quality data and results they can utilise.
PROPOSAL
The accelerator will cut through the complexity and set the initial design direction for the validated proof of concept. By working collaboratively throughout the engagement, we will also build an in-depth understanding of broader requirements from the macro organisational level to specific micro-level user needs.
Discovery phase, ongoing user research
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Kick-off and immersion
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Research and insights
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Define key audiences for research
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Qualitative 1:1 remote sessions with key audiences, SMEs and employees
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Experience Blueprint
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Competitor analysis and mapping Analysis & synthesis of qual sessions
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Empathy mapping
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Generate and define personas
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Generate and define hypotheses
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Define and prioritise key user flows concept ideation & sketching
User interface explorations and design system
I used atomic design principles to govern the design exploration. I took a SaaS enterprise approach to design the components. These are some of the complex screen modules and features, the work was further built out into a design system after successfully delivering the accelerator program.
Deliverables
✅ Qual and quant user research: validated research & insights reports with key audiences & stakeholders
✅ Service & Experience blueprint
✅ User personas of key audience types
✅ High-fidelity solution design & Interactive prototype
✅ Modular components design library - a starter design system
✅ Prioritised feature backlog
✅ Defined backlog and product roadmap
✅ Defined and validated product vision
✅ Established product and experience principles